Tag: Robotics

Categories
Business Technology

NICE Robotic Process Automation receives 2020 TMC Labs Innovation Award

NEVA impresses judges with its innovative functionality and ability to drive fast ROI

HOBOKEN, N.J. — (BUSINESS WIRE) — #NICE—NICE (Nasdaq: NICE) today announced that NEVA, its attended automation solution, has won the 2020 TMC Labs Innovation Award from CUSTOMER Magazine. Part of the NICE Robotic Process Automation (RPA) offering, NEVA received the accolade for its impressive functionality and ability to deliver fast ROI, among others.

NICE Employee Virtual Attendant or NEVA is the first employee-focused virtual attendant to hit the global market with the most comprehensive real-time integration and intelligence capabilities. With a proven track record of effectively supporting organizations’ operational and customer service needs, NEVA enables employees, both in the office and at home, to respond instantly and intuitively to customer queries while ensuring full compliance and processing accuracy. NICE was named a Leader by Everest Group and NEVA emerged as a top attended RPA offering in its RPA PEAK Matrix 2021 assessment. NEVA was also ranked as a Market Leader in Intelligent Attended RPA by Zinnov in their 2020 RPA leadership report.

Amardeep Modi, Practice Director at Everest Group, said, “NICE’s attended automation offering, NEVA, is a key contributor to NICE’s leading position in the RPA space and demonstrates the company’s focus on innovation. Clients have attested to NEVA as one of the company’s key strengths and appreciated its functionalities such as customizable callouts that help provide guidance to agents.”

“Congratulations to NICE for earning a 2020 TMC Labs Innovation Award. NEVA (NICE Employee Virtual Attendant) impressed us with its functionality, assistance in ensuring compliance, ability to reduce mundane contact center tasks, and capacity to help customers have their needs taken care of more quickly,” said Rich Tehrani, CEO, TMC. “The solution’s best feature may be its ROI, as well-designed RPA solutions pay for themselves quickly.”

“The past year has demonstrated just how important innovative technology such as NEVA is in preparing businesses to adjust to new and dynamic situations in an agile way”, Barry Cooper, President, NICE Enterprise Group said. “We believe industry recognition from organizations such as TMC serves to validate the strategy and success and are proud to be the recipient.”

About NICE

NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Contacts

Corporate Media
Christopher Irwin-Dudek, +1 201 561 4442, ET, chris.irwin-dudek@nice.com

Investors
Marty Cohen, +1 551 256 5354, ET, ir@nice.com

Categories
Science

NICE accelerates time-to-value for businesses globally with new RoboticProcess Automation offer

New commitment-free ‘try and buy’ model allows businesses to swiftly adopt or expand unattended automation

and simplify the purchasing decision process

HOBOKEN, N.J.–(BUSINESS WIRE)–Organizations globally have been impacted by dynamic changes in recent months and are in critical need of efficiencies in delivering the service their customers demand at the rapid pace and excellent quality they expect. To answer this need, NICE (Nasdaq: NICE) today announced a new commercial offer, named ‘The Easiest Decision You’ll Make This Year’, providing unattended RPA robots at no cost or commitment for a two-year period, to help organizations quickly power their business with the benefits RPA offers. Its strong financial standing and innovation-driven portfolio place NICE in a unique position to bring this commercial RPA offer to market. This opportunity allows organizations to quickly adopt or expand process automations across their business to improve efficiencies, increase productivity, and drive service excellence even with a remote workforce and while keeping the cost of ownership low. Click here to learn more.

The advantages offered by RPA to the bottom line are widely accepted around the world. In today’s post-pandemic environment where organizations are struggling to address business-critical operational and service-related challenges, RPA offers a lifeline that enables organizations to overcome them. Fabrizio Biscotti, Research Vice President at Gartner confirms this in his report, “Forecast Analysis: Robotic Process Automation, Worldwide.” In a press release discussing the report, he stated “The key driver for RPA projects is their ability to improve process quality, speed and productivity, each of which is increasingly important as organizations try to meet the demands of cost reduction during COVID-19. Enterprises can quickly make headway on their digital optimization initiatives by investing in RPA software, and the trend isn’t going away anytime soon.”

The new commercial offer by NICE provides unattended robots at no charge or commitment for a period of two years. Organizations can choose to continue for a third year at a significant discount on robot pricing. By removing license costs from the equation, businesses can easily take the decision to adopt RPA now or scale automation across more areas of the business, gaining the benefits at a low total cost of ownership (TCO).

Barry Cooper, NICE Enterprise Group President, said, “This is a time when organizations are most in need of efficiency and ensuring service excellence not just because their business requires it but because their customers need it. Our strong financial position enables us to help businesses with their digital optimization initiatives and keep their operations on track during these challenging times. With this offer, organizations can power their business to provide better, faster service even as employees work remotely – without the risk or high costs.”

About NICE

NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Contacts

Corporate Media Contact
Christopher Irwin-Dudek, +1 201 561 4442, ET, chris.irwin-dudek@nice.com

Investors
Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com

Categories
Local News

YWCA Princeton’s all-girls robotics earn spot in regional championships

Members of YWCA Princeton’s all-girls robotics team.
-Provided photo

PRINCETON, N.J. — Young girls at YWCA Princeton are embracing the challenge to pursue science careers by making it fun as they competed in robotics events and qualified for the championships at the “Steinert Slam” recently.

Two all-girls robotics teams, Orange Power and Orange Alert, from YWCA Princeton entered the qualifying events.

The teams competed in the FIRST® LEGO® League (FLL), grades 4-8, where they researched a real-world problem, and also in the LEGO® Mindstorms, where they built and programmed a robot for competition.

Board President, Dr. Cheryl Rowe-Rendleman, who spearheaded the initiative three years ago says, “My expectation for the program was to create a positive exposure to young, potential scientists by showing them a path to an interesting range of careers. I want these girls to know that a career path in sciences should not be arduous, but should be fun!”

At the event, judges scored Orange Power and Orange Alert robotics teams on core values, project, and robot design. Orange Alert won first place for core values presentation, while Orange Power took second place for STEM Project Award, and earned a spot in this year’s North NJ FLL Championship at Mt. Olive High School in Flanders, NJ.

YWCA Princeton sponsors a total of four all-girls teams for robotics competition. There are two teams in the FLL and another two teams in the FIRST® Tech Challenge, which are grades 7-12.

A scientist herself, Dr. Rowe-Rendleman further explains that, “programs such as FIRST® LEGO® League Robotics provide an understanding of how things work, develop problem-solving skills and promote hands-on learning, and more importantly makes it possible for kids to love science.”

Also, CEO of YWCA Princeton Judy Hutton explains that, “women make up 47 percent of the overall workforce and constitute only about 27 percent of the science and engineering workforce. Fewer than one in 10 employed scientists and engineers are minority women,” she says.

She adds, “As part of our mission to empower women, we strongly believe the time has come to encourage young women and girls to pursue interests and careers in STEM.”

To learn more about YWCA Princeton Robotics, please email them at robotics@ywcaprinceton.org.