Barry Cooper – The Media Pub News ™

Business, Media & Communications, Science

NICE accelerates time-to-value for businesses globally with new RoboticProcess Automation offer

November 05, 2020

New commitment-free ‘try and buy’ model allows businesses to swiftly adopt or expand unattended automation and simplify the purchasing decision process HOBOKEN, N.J.–(BUSINESS WIRE)–Organizations globally have been impacted by dynamic changes in recent months and are in critical need of efficiencies in

Business

NICE Satmetrix Benchmark finds 57% of contact center employees working from home due to COVID-19 are now more likely to recommend employer

July 23, 2020

However, 71% of contact center managers say the shift to work at home has had a significant impact on customers HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that the NICE Satmetrix Agent Experience at Home Benchmark found that 57% of contact center