Business

NICE Satmetrix Benchmark finds 57% of contact center employees working from home due to COVID-19 are now more likely to recommend employer

However, 71% of contact center managers say the shift to work at home has had a significant impact on customers HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that the NICE Satmetrix Agent Experience at Home Benchmark found that 57% of contact center

Business, Local News

Cloud-native routing at unprecedented scale

Te RtBrick software surpasses the capabilities of traditional routers PRINCETON, N.J.–(BUSINESS WIRE)–RtBrick’s pioneering routing software has increased the performance of disaggregated IP networks to new levels, so now they even surpass the capabilities of traditional chassis-based routers. The company has achieved this

Business

Vonage launches Vonage Voyagers developer champions program

HOLMDEL, N.J.–(BUSINESS WIRE)–Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, has launched a new developer champions program, Vonage Voyagers, to assemble a team of developers passionate about building connected applications and inspiring their communities. The

Business

ETFMG’s first ETF, SILJ, surpasses $300M AUM milestone

SUMMIT, N.J.–(BUSINESS WIRE)–ETF Managers Group LLC (“ETFMG”), a leading thematic ETF issuer, announces that the first thematic product brought to market by the issuer, the ETFMG Prime Junior Silver Miners ETF (NYSE Arca: SILJ), has exceeded a significant milestone of $300 million*