Categories
Technology

Alpha Wire relaunches ThermoThin hook-up wire

The newest version of ThermoThin offers an ultrathin construction without sacrificing performance

 

ELIZABETH, N.J. — (BUSINESS WIRE) — Alpha Wire, a global leader in wire, cable and tubing solutions, has updated its popular ThermoThin hook-up wire line. Designed to withstand extreme temperatures and featuring an exceptionally small and lightweight construction, ThermoThin offers an ideal solution for demanding applications where space is at a premium.

“Our customers are experiencing significant space constraints as their devices are getting smaller and smaller,” said Julian Del Campo, Product Marketing Manager at Alpha Wire. “ThermoThin is a great option in these situations because of its rugged performance and its compact design.”

These ultrathin wires offer customers the following benefits:

  • Withstands extreme temperatures from -150˚C to +300˚C
  • Space-saving design with a diameter that is up to 35% smaller than PTFE alternatives
  • Environmental resistance to hazards including the sun, water, and chemicals to ensure consistent performance

For more information on ThermoThin, please visit http://www.alphawire.com/Products/Wire/Hook-Up-Wire/ThermoThin.

About Alpha Wire:

For over 95 years, Alpha Wire has developed wire, cable and tubing solutions designed to offer superior performance and reliability across demanding markets including industrial automation, semiconductor fabrication, medical devices, and many more. Founded in 1922, the company is headquartered in Elizabeth, New Jersey and has operations across the globe. For more information, visit us at alphawire.com.

Contacts

Samantha Flannery

Tel: (724) 288-5234

Email: Samantha.Flannery@belden.com

Categories
Business Technology

Dahua technology joins efforts with moms in Security Global Outreach to help end human trafficking

IRVINE, Calif. — (BUSINESS WIRE) — #1080p–Global leader in video surveillance and security technology, Dahua, was proud to sponsor the first ever Moms in Security Global Outreach (MISGO) Golf Outing. The inaugural charity golf event, held on June 21, 2021 in Lincoln Park, New Jersey, aimed to raise funds for organizations that fight human trafficking. Dahua was happy to join other industry sponsors in donating to and participating in the first of its kind event.

Dahua’s generous donation was dispersed among various non-profit organizations, all committed to either preventing, ending, or bringing awareness to the child trafficking epidemic. Beneficiaries of the MISGO Golf Outing include Operation Underground Railroad, Prevent Child Abuse New Jersey, and Veterans For Child Rescue. Dahua’s investment in these local and national causes underlines their dedication to the US market.

 

This kind of dedication did not go unnoticed by the event organizer, Elisa Mula, who also serves as the anti-human trafficking task force leader for the New York chapter of Women In International Security. “We are so pleased that Dahua really stepped up and supported and sponsored our MISGO event,” said Mula. “It really couldn’t have even happened without sponsors like them, so we were just so happy to have an industry leader like Dahua put their name behind our first golf event.”

 

Likewise, Dahua was more than willing to support such a great cause. “It was a great event and at the end of the day, it was all for a great cause,” said Tim Wang, President and CEO for Dahua Technology USA. “We can’t wait for next year’s golf outing!”

 

 

About Dahua Technology

Dahua Technology is a world-leading, video-centric smart IoT solution and service provider. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and has been continuously increasing its investment in R&D. Dahua Technology brings high-value, total security solutions to the market by focusing on integrity and personal relationships to enhance the customer experience. Our surveillance solutions, ranging from award-winning cameras to video management software, deliver unparalleled quality, reliability, and stability.

 

 

About Moms in Security Global Outreach

Seeing a need for collaboration between those rescuing children around the world and those with resources in the security world, we formed our organization to make an impact in the area of human trafficking.

 

We focus on making the maximum positive effort for the rescue and protection of our most vulnerable and precious asset, our children. There is nothing more heart wrenching than a child in a tragic situation. And there is nothing more heartwarming and uplifting than seeing them recovered. We are committed to shining a light on those efforts, raising funds to recover more children and to putting the “Heart” back into the security industry.

Contacts

Press Contact
Defined Marketing

Janet Dabice Fenner

jfenner@definedmktg.com

Categories
Business Technology

IEEE adopts MIPI A-PHY, first industry-standard, long-reach SerDes physical layer interface for automotive applications

Now adopted as IEEE 2977-2021, MIPI A-PHY delivers high performance, reliability and noise immunity for ADAS, ADS, IVI and other automotive applications

 

PISCATAWAY, N.J. — (BUSINESS WIRE) — #IEEE–The MIPI Alliance, an international organization that develops interface specifications for mobile and mobile-influenced industries, today announced the adoption of the MIPI A-PHY v1.0 specification as an IEEE standard. Published as IEEE 2977-2021, IEEE Standard for Adoption of MIPI Alliance Specification for A-PHY Interface (A-PHY) Version 1.0, A-PHY is the first asymmetric, industry-standard, long-reach, serializer-deserializer (SerDes) physical layer interface for automotive applications.

“This is the first time MIPI has sought adoption by another standards body for one of our specifications,” said Joel Huloux, chairman of MIPI Alliance. “With the approval of IEEE 2977, MIPI A-PHY becomes accessible to a broader network of system engineers beyond the MIPI membership. This promises a tremendous expansion of the ecosystem of expertise around A-PHY, which will translate into greater interoperability, vendor choice and economies of scale for the global automotive industry, as well as users of the specification from other application spaces such as the IoT (Internet of Things) and industrial.”

 

The process was initiated in October 2020 with the signing of an IEEE-MIPI memorandum of understanding to facilitate A-PHY adoption within IEEE, the world’s largest technical professional organization dedicated to advancing technology for humanity. The project’s IEEE working group was led by Rick Wietfeldt of Qualcomm Technologies Inc. as chair, and Tzahi Madgar of Valens Semiconductor as vice chair.

 

Developments in advanced driver assistance systems (ADAS), autonomous driving systems (ADS) and in-vehicle infotainment (IVI) have driven a significant increase in the number of cameras, sensors, displays and computing systems in vehicles. Automotive designs traditionally have relied on SerDes “bridges” to connect these devices and applications to proprietary PHYs, resulting in market fragmentation and, in turn, limited economies of scale.

 

With A-PHY v1.0, released to MIPI members in September 2020, automotive original equipment manufacturers (OEMs) and suppliers can reduce requirements for these bridges, simplify their designs and cut costs, complexity, weight and power consumption. With a reach of up to 15 meters, MIPI A-PHY (and now also IEEE 2977) provides an asymmetric data link in point-to-point or daisy-chain topologies, with high-speed unidirectional data, embedded bidirectional control data, ultra-high noise immunity and optional power delivery over a single cable. It also offers an ultra-low packet error rate of 10‑19 for unprecedented performance over the vehicle lifetime, ultra-high immunity to electromagnetic interference (EMI) effects in demanding automotive conditions and data rate as high as 16 Gbps, with a roadmap to 48 Gbps and beyond. A-PHY also serves as the foundation of the MIPI Automotive SerDes Solutions (MASS) framework, which simplifies the integration of cameras, sensors and displays across a vehicle while adding functional safety and security.

 

The adoption of A-PHY by IEEE marks the latest milestone in the close relationship between the two organizations. MIPI is a corporate member of IEEE and has been a member alliance program of IEEE’s Industry Standards and Technology Organization (ISTO) since MIPI was formed in 2003. The A-PHY adoption is the first time an IEEE-ISTO program specification has become an IEEE standard.

 

“IEEE 2977 is a crucial addition to our portfolio of mobility standards because it delivers a new asymmetric approach to connectivity for automotive applications,” said Dr. Konstantinos Karachalios, managing director of IEEE Standards Association (IEEE SA). “We look forward to our continued collaboration with MIPI and its ongoing contributions to our global stakeholders.”

 

Ongoing development of A-PHY will take place within the Alliance. MIPI A-PHY v1.1, scheduled for release by year-end, will double the downlink data rate (to 32Gbps), double the uplink data rate, and introduce options for implementing A-PHY’s lower speed gears over lower-cost legacy cables. Plans call for it to be put forward for IEEE adoption as well.

 

MIPI A-PHY v1.0 or IEEE 2977-2021 is accessible to MIPI members via the MIPI website, or by visiting the IEEE SA website. Additional resources, including FAQs, on-demand webinars and presentations are available on MIPI’s A-PHY webpage, and an automotive workshop is also planned for late 2021.

 

To keep up with MIPI Alliance, subscribe to the MIPI blog and stay connected by following MIPI on Twitter, LinkedIn and Facebook.

 

About MIPI Alliance

MIPI Alliance (MIPI) develops interface specifications for mobile and mobile-influenced industries. There is at least one MIPI specification in every smartphone manufactured today. Founded in 2003, the organization has over 325 member companies worldwide and more than 15 active working groups delivering specifications within the mobile ecosystem. Members of the organization include handset manufacturers, device OEMs, software providers, semiconductor companies, application processor developers, IP tool providers, automotive OEMs and Tier 1 suppliers, and test and test equipment companies, as well as camera, tablet and laptop manufacturers. For more information, please visit www.mipi.org.

 

MIPI® is a registered trademark owned by MIPI Alliance. MIPI A-PHYSM is a service mark of MIPI Alliance. IEEE 2977™ is a trademark of IEEE.

 

Contacts

Press:

Becky Obbema

Interprose for MIPI Alliance

+1 408.569.3546

becky.obbema@interprosepr.com

Categories
Business Technology

Hayward expands energy efficient DOE compliant pool pump offerings adding high performance XE Series line

Hayward’s XE Series’ breakthrough technology broadens market access to high performance pumps

New line leans into consumer desire for more energy efficient options along with upcoming DOE regulation changes

 

 

BERKELEY HEIGHTS, N.J. — (BUSINESS WIRE) — Hayward Holdings, Inc. (NYSE: HAYW) (“Hayward” or the “Company”), a global designer, manufacturer and marketer of a broad portfolio of pool equipment and associated automation systems, recently announced the launch of its new XE Series line of ultra-high efficiency pumps, which marks a breakthrough development of key new technology that lowers the entry price point to high performance, U.S. Department of Energy (DOE) compliant pumps. The new line is priced midway between single- and fully-featured variable speed models, expanding market access to the category.

In total, the XE Series launches with seven new models with varying levels of Total Horsepower (THP):

  • TriStar® XE: Three new models (1.25, 1.85, 2.25 THP), compatible as drop-ins for other competitive variable speed pumps
  • Super Pump® XE: Two new models (1.65, 2.25 THP), compatible as drop-ins for existing Hayward Super Pump single and two speed pumps (1.5 & 2.0 THP)
  • MaxFlo® XE: Two new models (1.65, 2.25 THP), compatible as drop-ins for all existing Hayward MaxFlo pumps

Not only do all XE Series pumps exceed the upcoming benchmarks required by DOE regulations, they also surpass many competitive variable-speed pumps in overall efficiency. Additionally, each pump offers dual-voltage capability (230V/115V) and six selectable speeds that can be toggled with the push of a button.

The new DOE regulations, which affect in-ground and above-ground residential and commercial pumps, go into effect July 19, 2021 and require newly manufactured pool pumps to be more energy efficient. The regulations provide an updated way of measuring energy efficiencies through a weighted energy factor (WEF), as well as new labeling requirements making it easier for consumers to compare pump efficiency.

“Hayward is taking the lead in the energy conversion story by leveraging innovative technology to drive wider adoption of energy efficient products,” said Scott Petty, Hayward’s Global Product Manager of Pumps. “With the July regulation changes this week, there is no better time than now.”

The XE Series launch is the latest result of Hayward’s energy efficiency conversion strategy to deliver market leading, energy efficient products. XE Series pumps take advantage of leading innovation to achieve high levels of efficiency at a more competitive price point.

Hayward’s TriStar Variable Speed Pump captured the #1 rating in energy efficiency within the industry (per DOE metrics, as of June 1, 2021) with the highest overall WEF. Hayward also won the ENERGY STAR® 2021 Award for Excellence in Product Design.

“In a ‘Pool Trends’ survey we recently conducted, we found that 55% of respondents who own a pool are considering upgrading their pump or other equipment to make their pool more energy efficient,” said Petty. “Nearly 80% of all respondents are unaware of the upcoming DOE regulatory changes, illustrating a window of opportunity for Hayward and the industry overall as consumers look to invest in more sustainable options for their pools.”

Like all products in Hayward’s trade-exclusive Expert Line®, XE Series pumps are only available from pool professionals. For more information, speak with your Hayward Sales Representative or visit hayward.com.

About Hayward Industries, Inc.

Hayward Holdings, Inc. is a global designer, manufacturer and marketer of a broad portfolio of pool equipment and associated automation systems. Headquartered in Berkeley Heights, NJ, Hayward designs, manufactures, and markets a full line of innovative, energy-efficient pool and spa equipment, with brands including AquaVac®, AquaRite®, ColorLogic®, Navigator®, OmniLogic®, OmniHub®, TriStar®, Super Pump®, TurboCell®, pHin®, CAT Controllers®, HCP™ Pumps and Saline C® Series.

Contacts

Investor Relations:
Hayward Investor Relations

908-288-9706

investor.relations@hayward.com

Media Relations:
Nicole Manzione

908.351.5400 Ext 4252

pr@hayward.com

Categories
International & World Technology

Global 10% of car and 20% of TV display use WICOP … ‘Permanent injunction against 13 brands infringing WICOP patents’

ANSAN, South Korea — (BUSINESS WIRE) — #AcrichSeoul Semiconductor Co., Ltd. (KOSDAQ 046890), a leading global innovator of LED products and technology, announced that the New Jersey District Court issued a consent judgment and permanent injunction for infringement of twelve Seoul Semiconductor patents against 13 automotive lighting brand LED products being sold through automotive parts’ distribution channels.


WICOP is a revolutionary patented technology that is compactly designed with easy lens attachment without wire bonding or packaging, thus delivering higher thermal conductivity and a longer lifespan. In 2015, WICOP was launched to the world when Seoul Semiconductor’s CEO, Chung Hoon Lee, invited global reporters at the Intercontinental Hotel in Shanghai, China to launch the new WICOP products. It can be directly mounted in the semiconductor packaging or the PCB assembly process, and the most technically innovative feature is a convenient structure for headlamp lenses: 1/12 the size of a vertical or thin LED.

 

WICOP technology has been adopted in 102 car models, which is approximately 10% of the global automobile market, comprising of the headlamp, daytime running lights and turn signals. It is also widely used in display products such as TVs, smartphones, and tablets, in particular, WICOP has been adopted in about 20% of 220 million units of the global TV market in 2020.

Seoul Semiconductor’s WICOP Technology Projects

Projects

Mass Production

Design Approval

Customers

Models

Automotive

182

63

32

102

Display

193

77

8

270

“Intellectual property provides hope for young entrepreneurs and small businesses. But, it is very disappointing that even global, established companies knowingly use products that infringe others’ patents,” says Seoul Semiconductor’s founder, Chung Hoon Lee. “Intellectual property is an incredible tool that allows people to break through class barriers, enabling small businesses and young entrepreneurs to compete with any companies or competitors. Since our industrial revolution, the infant mortality rate has declined from 43% to 3%, while access to electricity has increased to reach 85% of the total world population and the illiteracy rate has also reduced significantly. So intellectual property enables to make life more transparent and safer,” added Lee.

 

About Seoul Semiconductor

Seoul Semiconductor is the world’s second-largest global LED manufacturer, a ranking excluding the captive market, and has more than 10,000 patents. Based on a differentiated product portfolio, Seoul offers a wide range of technologies, and mass produces innovative LED products for indoor and outdoor lighting, automotive, IT products, such as mobile phones, computer displays, and other applications, as well as the UV area. The company’s world’s first development and mass production products are becoming the LED industry standard and leading the global market with a package-free LED, WICOP; a high-voltage AC-driven LED, Acrich; an LED with 10X the output of a conventional LED, nPola; a cutting edge ultraviolet clean technology LED, Violeds; an all direction light emitting technology, filament LED; a natural sun spectrum LED, SunLike; and more. For more information, please visit www.seoulsemicon.com/en.

Contacts

Seoul Semiconductor Co., Ltd.
Jeonghee Kim

Tel: +82-70-4391-8311

Email: jeonghee.kim@seoulsemicon.com

Categories
Business Technology

NICE sets the standard for responsible design and deployment of AI-powered robots by unveiling its Robo-Ethical Framework

A first in the robotics industry, NICE’s five guiding ethical principles demonstrate commitment to ensuring responsible robot-human dynamics in the workplace

 

HOBOKEN, N.J. — (BUSINESS WIRE) — #NICENICE (Nasdaq: NICE) today unveiled a Robo Ethical Framework promoting responsibility and transparency in the design, creation and deployment of AI-powered robots. NICE’s ethical guidelines set the standard for designing, building and deploying robots, and form the basis for solid and ethically sound robot and human collaboration. Comprising a set of five guiding principles, NICE’s Robo-Ethical Framework underlies every interaction with process robots – from planning to implementation – and drives ethically sound human-robot partnerships in the workplace. The launch of this framework reiterates the company’s dedication to these standards and invites industry wide adoption. For more information, please click here.

Sarah Burnett, partner at Emergence Partners said, “NICE RPA scored well in our Ethics in Technology Assessment (ETA) framework. It is commendable to see NICE taking a strong stand by establishing a Robo-Ethical framework. The upsurge in adoption of AI necessitates commitment to doing what is ethical, and respectful to customers. NICE’s move in this direction is admirable and I advise other organizations to follow suit.”

The rapid acceleration of AI has driven the proliferation of robots in various roles across both home-based work and business environments. With their integration, robots are being granted more access to business and customer data. Yet ethical standards that provide guidance around the development and application of robots and AI have been lacking. There has been much discourse around the topic in the robotics industry but steps to formalize guidelines on an industry level have yet to be taken.

By introducing the industry’s first set of standards to self-govern the creation of responsible AI-driven robotics, NICE commits to ensuring transparent design, development and implementation of process automations as is already inherent to its RPA platform. Deeply rooted in its product capabilities, NICE’s ethical framework is shared with every customer along with their robotic license. While the ultimate determination of what is beneficial to humanity is subjective and contextually rooted, NICE aims to keep the importance of ensuring a positive impact in RPA top of mind in the industry. The five guiding principles that are intended to ensure good ethical standards, underlying the robot-human relationship in the workplace include the following:

  • Robots must be designed for a positive impact: Robots must be built to contribute to the growth and well-being of the human workforce. With consideration to societal, economic, and environmental impacts, every project that involves robots should have at least one positive rationale clearly defined.
  • Bias-free robotics: Personal attributes such as color, religion, sex, gender, age and other protected status are eliminated when creating robots so their behavior is employee agnostic. Training algorithms are evaluated and tested periodically to ensure they are bias-free.
  • Robots must safeguard individuals: Careful consideration is given to decide whether and how to delegate decisions to robots. The algorithms, processes, and decisions embedded within robots must be transparent, with the ability to explain conclusions with unambiguous rationale. Accordingly, humans must be able to audit a robot’s processes and decisions and have the ability to intervene and redress the system to prevent potential offenses.
  • Robots must be driven by trusted data sources: Robots must be designed to act based upon verified data from trusted sources. Data sources used for training algorithms should be maintained with the ability to reference the original source.
  • Robots must be designed with holistic governance and control: Humans must have complete information about a system’s capabilities and limitations. Robotics platforms must be designed to protect against abuse of power and illegal access by limiting, proactively monitoring, and authenticating any access to the platform and every type of edit action in the system.

Barry Cooper, President, NICE Workforce & Customer Experience Group, said, “We are at an exciting time in history where with the support of AI-driven smart robots, the human workforce can deliver brand-differentiating, next-gen CX. NICE is proud to take the lead in ensuring the use of robots for the betterment of humankind, articulating the ethical principles that act as guidelines for the development of our own AI-driven innovations and, through this framework, across the RPA field. Our industry’s first robo-ethical framework reflects our commitment to this effort, and we urge industry leaders to join us.”

About NICE

NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Cooper, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Contacts

Corporate Media
Christopher Irwin-Dudek, 201-561-4442, ET

chris.irwin-dudek@nice.com

Investors
Marty Cohen, +1 551 256 5354, ET

ir@nice.com

Omri Arens, +972 3 763 0127, CET

ir@nice.com

Categories
Business Technology

Vonage Contact Centre for Salesforce Service Cloud Voice now available on Salesforce AppExchange

Solution brings automation, intelligence and global calling capability to Service Cloud Voice, driving enhanced productivity, better agent and customer experiences

 

HOLMDEL, N.J. — (BUSINESS WIRE) — Vonage (Nasdaq:VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has launched Vonage Contact Centre (VCC) for Service Cloud Voice, empowering customers to enhance the agent and customer experience with intelligent, omnichannel and global calling capabilities – all within Service Cloud Voice, powered by Vonage.

Integrated directly with Salesforce Service Cloud, Vonage Contact Centre for Service Cloud Voice is currently available on Salesforce AppExchange.

Service Cloud Voice brings together phone, digital channels and CRM data in one central view for service agents. Customers can now connect their preferred phone solutions into Service Cloud Voice with Service Cloud Voice for Partner Telephony, creating a unified agent and digital channel experience to deliver faster, smarter and more personalised service.

“Today’s customer demands personalised, intelligent experiences to meet the needs of the new modern workplace,” said Savinay Berry, EVP of Product and Engineering for Vonage. “Vonage has one of the most complete and global set of solutions in the market and, with the addition of VCC for Service Cloud Voice, we are providing our customers with yet another way to make meaningful connections with their own customers, creating a better experience.”

Added Berry, “Participation in this offering for Partner Telephony is a testament to our longstanding collaboration with Salesforce and we expect this innovation to drive significant growth over the coming years.”

“The Vonage Contact Centre solution is a welcome addition to the Service Cloud Voice ecosystem,” said Patrick Beyries, VP of Product Management, Service Cloud. “The expansion of Service Cloud Voice for partner telephony enables customers to integrate the telephony experience natively within the agent workspace, combined with CRM data, process and voice intelligence.”

Key Features of Vonage Contact Centre for Service Cloud Voice

Vonage Contact Centre has a 4.9/5 rating from more than 800 reviews on AppExchange. VCC for Service Cloud Voice differentiates in the market for its ease of integration, high quality audio, global telephony coverage, and omnichannel presence. With completely native Service Cloud Voice implementation, Vonage has a Service Cloud Voice holistic offering for customers:

  • More than 80 countries supported – Vonage can support Service Cloud Voice in North America, EMEA and APAC
  • Omnichannel visibility across all customer conversation channels—including chat, email, messaging, SMS, and social
  • Omnichannel Supervisor and Tableau CRM Service Cloud Voice Analytics
  • Speech and desktop analytics deeply embedded in Salesforce, generating actionable insights
  • High quality and fast transcription powering next-best action, call wrap-up recommendations, and article recommendations
  • Vonage’s Virtual Assistant delivering voice activated self-service
  • Real-time ‘warm’ transfers and consults between agents
  • Fully telephony agnostic contact centre, with a WebRTC App available
  • 24×7 professional global support

“It is not surprising that Vonage is one of the first to deliver a generally-available Partner Telephony solution for Service Cloud Voice,” explains Sheila McGee-Smith of McGee-Smith Analytics. “Vonage has a long history of success in the market and has worked closely with Salesforce to bring innovation to their current and future customers.”

As a part of the pilot for VCC for Service Cloud Voice, Vonage customers have reported improved customer experience as calls are easily routed to the best and most appropriate agent, as well as enhanced productivity for agents and overall improved resolution times.

About Vonage

Vonage, (Nasdaq:VG) a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage’s Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging and Verification into existing products, workflows and systems. Vonage’s fully programmable unified communications and contact centre applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or anywhere, providing enormous flexibility and ensuring business continuity.

Vonage Holdings Corp. is headquartered in New Jersey, with offices throughout the United States, Europe, Israel, and Asia. To follow Vonage on Twitter, please visit twitter.com/vonage. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.

About Salesforce AppExchange

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. With more than 6,000 listings, 9 million customer installs and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Salesforce, AppExchange, Service Cloud and others are among the trademarks of salesforce.com, inc.

Contacts

Vonage Media: Santina Stankevich, 201.407.8474, santina.stankevich@vonage.com
Vonage Investors: Hunter Blankenbaker, 732.444.4926, hunter.blankenbaker@vonage.com

Categories
Business Technology

NICE Actimize wins FTF Innovation Award for Best Financial Crime Surveillance Technology and its SURVEIL-X Holistic Conduct Risk Surveillance solution

NICE Actimize’s SURVEIL-X Holistic Conduct Risk Surveillance Suite enables accurate detection and thorough investigation of market abuse, conduct risk, and inappropriate sales practices

 

HOBOKEN, N.J. — (BUSINESS WIRE) — #NICEActimize–For the fourth consecutive year, NICE Actimize, a NICE (Nasdaq: NICE) business, was named a category winner in Financial Technologies Forum / FTF News 2020 Technology Innovation Awards, this year achieving the Best Financial Crime Surveillance Technology accolade, an inaugural award category for the publication. The final award winners for this year’s competition were determined by votes cast online by FTF News’ readers and industry participants.

This year’s award for Financial Crime Surveillance Technology honors “advances in surveillance that help firms protect themselves from danger and reputational damage,” noting that internal and external financial crimes against financial institutions are on the rise and firms are fighting this battle on many fronts.

Supporting this win in surveillance excellence is NICE Actimize’s SURVEIL-X Holistic Conduct Surveillance Suite which offers unparalleled risk coverage and enables accurate detection and rapid, thorough investigation of market abuse, inappropriate sales practices, conduct risk and otherwise undetectable compliance risks to insulate firms from fines and reputational damage which align its win to the FTF Innovation Award’s criteria.

“Protecting financial services firms from reputational damage, NICE Actimize’s SURVEIL-X Holistic Conduct Surveillance offers advanced capabilities to help firms manage conduct risk and enforce cultures of accountability. With concerns around the remote workforce, especially regulated employees, managing conduct risk has never been more challenging or critical,” said Chris Wooten, EVP, NICE. “We thank the readers of FTF News for their continuing confidence in our financial crime risk solutions and surveillance platforms.”

“As we celebrate the tenth anniversary of the FTF Awards and the 15th Anniversary of FTF, it has proven to be one of the most competitive to date. Not only did we get more than 220 nominations, but we also had a staggering number of votes from the industry — 20,000+,” said Maureen Lowe, Founder and President, FTF and FTF News. “Congratulations to those firms, such as NICE Actimize, that demonstrated leadership and innovation in the highly competitive surveillance field during a very challenging period in our industry where fraud and financial crime is at an all-time high. All of our winners should be proud of their accomplishments, and we honor their dedication and service to our industry.”

NICE Actimize’s SURVEIL-X Holistic Conduct Surveillance solution provides 360-degree visibility into misconduct and where it’s occurring – across teams, departments, and/or divisions within the financial services organization. Using SURVEIL-X Conduct’s enterprise-wide dashboards, senior level analysts and business executives instantly know where the greatest risks lie, whether or not current controls are working, and where more resources need to be allocated. SURVEIL-X Conduct incorporates best-in-class case management and workflow automation to streamline investigations and ensure potential misconduct is consistently investigated.

For more information on NICE Actimize’s SURVEIL-X Conduct Surveillance, please click here.

About Financial Technologies Forum

Financial Technologies Forum, LLC (FTF) is the place to learn from, market to and interact with the people and companies that are driving the post-trade processing industry. FTF is committed to being a timely and reliable source for thought-leading opinions and insights, valuable news and effective training for everyone in post-execution operations. For vendors to this industry, the forum provides an efficient, cost-effective platform from which to generate top-of-mind awareness among their target markets via content marketing, sponsorships, webinars, advertising and much more.

About NICE Actimize

NICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading. Find us at www.niceactimize.com, @NICE_Actimize or Nasdaq: NICE.

About NICE

NICE (Nasdaq: NICE) is the world’s leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Contacts

Corporate Media:

Cindy Morgan-Olson, +1-646-408-5896, ET

cindy.morgan-olson@niceactimize.com

Investors:

Marty Cohen, +1 551 256 5354, ET

ir@nice.com

Omri Arens, +972 3 763 0127, CET

ir@nice.com

Categories
News Now! Technology

AeroFarms commences construction on its AgX Research Center in Abu Dhabi, UAE

AeroFarms’ newest indoor vertical farm will be the largest of its kind dedicated to the latest in Research & Development

 

NEWARK, N.J. — (BUSINESS WIRE) — $SV–AeroFarms, a certified B Corporation and leader in indoor vertical farming, today announced that AeroFarms AgX LTD, its wholly owned subsidiary in the United Arab Emirates (“AeroFarms AgX”), has started construction in Abu Dhabi on the company’s state-of-the art Research Center focused on the latest developments for indoor vertical farming, innovation, and AgTech.


In partnership with the Abu Dhabi Investment Office (ADIO), which is focused on enabling investment opportunities in Abu Dhabi, AeroFarms AgX will bring innovative research and development to the UAE and the Middle East to advance sustainable controlled environment agriculture (CEA) and vertical farming and help address broader global agriculture supply chain issues.

 

Last year, ADIO announced that it is providing $150 million in incentives to bring global AgTech pioneers to Abu Dhabi, including its partnership with AeroFarms to build a vertical farming facility dedicated to developing next generation agriculture in arid and desert climates. The transformational R&D conducted at AeroFarms AgX is expected to enable new business lines, technologies, and growth of the AeroFarms platform, while serving as a hub for regional expansion. AeroFarms AgX is expected to be completed and operational in the first quarter of 2022.

 

H.E. Dr. Tariq Bin Hendi, Director General of ADIO, said: “This important milestone for AeroFarms AgX is another step in the realization of Abu Dhabi’s mission to ‘turn the desert green’. In line with this goal, ADIO is supporting innovative technology that has the potential to impact farming practices across the globe and improve the food production value chain worldwide. AeroFarms AgX will add to the growing capabilities of Abu Dhabi’s agriculture ecosystem while benefiting from the emirate’s plentiful land, natural heat, competitive energy prices, access to research universities, and skilled talent.”

 

At 54,000 square feet, AeroFarms AgX will be the largest indoor vertical farm of its kind for research and development in the world, leading the way in breakthrough innovation to solve some of the world’s most pressing agriculture challenges. AeroFarms AgX will employ a projected 60 highly skilled engineers, horticulturists and scientists and will have high-tech laboratories conducting organoleptic research and precision phenotyping, phytochemical analysis, advanced speed breeding, as well as next-generation machine vision, machine learning, robotics, and automation. AeroFarms AgX will also play a key role in Abu Dhabi’s AgTech ecosystem by working with local universities on research projects to tackle problems of agriculture within desert and arid climates.

 

David Rosenberg, Co-Founder and CEO of AeroFarms, commented: “This is an important development for AeroFarms as we expand globally and leverage our R&D and growing expertise. AeroFarms has been the global leader for controlled environment agriculture since 2004, and we will utilize this cutting-edge R&D Center to conduct the latest research in plant science, vertical farming and automation, accelerating innovation cycles and commercializing products. Our vision has always been to leverage our expertise in plant biology and build on our successful history of collaborating with government, universities, industry and major international companies. We are pleased to take this step forward and proud to be a catalyst for helping to establish the Emirate of Abu Dhabi as a global hub for AgTech innovation.”

 

About AeroFarms

Since 2004, AeroFarms has been leading the way for indoor vertical farming and championing transformational innovation for agriculture. On a mission to grow the best plants possible for the betterment of humanity, AeroFarms is a Certified B Corporation Company with global headquarters in Newark, New Jersey, United States. Named one of the World’s Most Innovative Companies by Fast Company two years in a row and one of TIME’s Best Inventions in Food, AeroFarms patented, award-winning indoor vertical farming technology provides the perfect conditions for healthy plants to thrive, taking agriculture to a new level of precision, food safety, and productivity while using up to 95% less water and no pesticides ever versus traditional field farming. AeroFarms enables local production to safely grow all year round, using vertical farming for elevated flavor. In addition, through its proprietary growing technology platform, AeroFarms has grown over 550 varieties and has developed multi-year strategic partnerships ranging from government to major Fortune 500 companies to help uniquely solve agriculture supply chain needs. For additional information, visit: https://aerofarms.com/.

On March 26, 2021, AeroFarms announced a definitive business combination agreement with Spring Valley Acquisition Corp. (Nasdaq: SV). Upon the closing of the business combination, AeroFarms will become publicly traded on Nasdaq under the new ticker symbol “ARFM”. Additional information about the transaction can be viewed here: https://aerofarms.com/investors/

 

No Offer or Solicitation

This press release does not constitute an offer to sell or a solicitation of an offer to buy, or the solicitation of any vote or approval in any jurisdiction in connection with a proposed potential business combination among Spring Valley and AeroFarms or any related transactions, nor shall there be any sale, issuance or transfer of securities in any jurisdiction where, or to any person to whom, such offer, solicitation or sale may be unlawful. Any offering of securities or solicitation of votes regarding the proposed transaction will be made only by means of a proxy statement/prospectus that complies with applicable rules and regulations promulgated under the Securities Act of 1933, as amended (the “Securities Act”), and Securities Exchange Act of 1934, as amended, or pursuant to an exemption from the Securities Act or in a transaction not subject to the registration requirements of the Securities Act.

 

Forward Looking Statements

Certain statements included in this press release that are not historical facts are forward-looking statements for purposes of the safe harbor provisions under the United States Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “believe,” “may,” “might,” “will,” “estimate,” “continue,” “contemplate,” “anticipate,” “intend,” “expect,” “should,” “would,” “could,” “plan,” “predict,” “project,” “potential,” “seem,” “seek,” “future,” “outlook,” and similar expressions that predict or indicate future events or trends or that are not statements of historical matters. All statements, other than statements of present or historical fact included in this presentation, including those regarding Spring Valley’s proposed acquisition of AeroFarms, Spring Valley’s ability to consummate the transaction, the benefits of the transaction and the combined company’s future financial performance, as well as the combined company’s strategy, future operations, estimated financial position, estimated revenues and losses, projected costs, prospects, plans and objectives of management are forward-looking statements. These statements are based on various assumptions, whether or not identified in this press release, and on the current expectations of the respective management of AeroFarms and Spring Valley and are not predictions of actual performance. These forward-looking statements are provided for illustrative purposes only and are not intended to serve as, and must not be relied on as, a guarantee, an assurance, a prediction, or a definitive statement of fact or probability. Actual events and circumstances are difficult or impossible to predict and will differ from assumptions. Many actual events and circumstances are beyond the control of AeroFarms and Spring Valley. These forward-looking statements are subject to a number of risks and uncertainties, including changes in domestic and foreign business, market, financial, political, and legal conditions; the inability of the parties to successfully or timely consummate the proposed transaction, including the risk that any regulatory approvals are not obtained, are delayed or are subject to unanticipated conditions that could adversely affect the combined company or the expected benefits of the proposed transaction or that the approval of the stockholders of Spring Valley or AeroFarms is not obtained; failure to realize the anticipated benefits of the proposed transaction; risks relating to the uncertainty of the projected financial information with respect to AeroFarms; risks related to the expansion of AeroFarms’ business and the timing of expected business milestones; the effects of competition on AeroFarms’ business; the ability of Spring Valley or AeroFarms to issue equity or equity-linked securities or obtain debt financing in connection with the proposed transaction or in the future, and those factors discussed in Spring Valley’s Annual Report on Form 10-K, Quarterly Report on Form 10-Q, final prospectus dated November 25, 2020 and preliminary proxy statement/prospectus dated June 22, 2021 under the heading “Risk Factors,” and other documents Spring Valley has filed, or will file, with the SEC. If any of these risks materialize or our assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. There may be additional risks that neither Spring Valley nor AeroFarms presently know, or that Spring Valley nor AeroFarms currently believe are immaterial, that could also cause actual results to differ from those contained in the forward-looking statements. In addition, forward-looking statements reflect Spring Valley’s and AeroFarms’ expectations, plans, or forecasts of future events and views as of the date of this press release. Spring Valley and AeroFarms anticipate that subsequent events and developments will cause Spring Valley’s and AeroFarms’ assessments to change. However, while Spring Valley and AeroFarms may elect to update these forward-looking statements at some point in the future, Spring Valley and AeroFarms specifically disclaim any obligation to do so. These forward-looking statements should not be relied upon as representing Spring Valley’s and AeroFarms’ assessments of any date subsequent to the date of this press release. Accordingly, undue reliance should not be placed upon the forward-looking statements.

Contacts

Investor Relations:

Jeff Sonnek

ICR

Jeff.Sonnek@icrinc.com
1-646-277-1263

Media Relations:

Marc Oshima
AeroFarms

MarcOshima@AeroFarms.com
1-917-673-4602

Categories
Science Technology

Bigfoot Unity™ Program now available in US, revolutionizes how clinicians support patients to successfully manage their diabetes

  • The program features first-of-its-kind technologies and a cloud-based platform that seamlessly connects clinics and health care providers to their Bigfoot Unity patients to enable continuous, proactive care — with or without an office visit.
  • Bigfoot CEO Jeffrey Brewer and noted endocrinologist Dr. George Grunberger to present as part of ADA 81st Scientific Sessions on Monday, June 28 at 11:30 a.m. ET.

 

MILPITAS, Calif. — (BUSINESS WIRE) — #BigfootUnity–Bigfoot Biomedical announced today that its innovative Bigfoot Unity™ Diabetes Management Program is now available to diabetes clinics and endocrinology practices in select markets across the U.S. The groundbreaking program reimagines how clinicians treat and manage their patients with Type 1 or Type 2 diabetes who rely on multiple daily injection insulin therapy. Instead of reviewing patient data infrequently and making episodic therapy adjustments, the program provides clinicians with tools, support services and access to data for their Bigfoot Unity patients in order to monitor therapy adherence, analyze data and make any needed proactive therapy adjustments. Additionally, it enables clinicians to deliver Remote Physiologic Monitoring for those patients in a scalable, efficient way.


“As an industry, we need to fix the broken therapy cycle for treating diabetes so both patients and clinicians can be successful in realizing better outcomes,” said Jeffrey Brewer, CEO of Bigfoot Biomedical and former CEO of JDRF. “With these innovative, connected technologies, we can address many of the challenges faced by clinicians. Our Bigfoot Unity Program is designed to act as a real-time partner in diabetes management so clinicians focus on what really matters.”

Clinicians who treat diabetes face unique challenges not only in helping patients follow their insulin therapies but also managing new technologies and the vast amounts of patient data they generate. “As referenced in the new AACE Guideline, it’s vital with the emergence of new technologies that clinicians have the support, training and infrastructure to leverage and manage these tools as we work to realize better outcomes for our patients,” said George Grunberger, MD, of the Grunberger Diabetes Institute and AACE task force co-chair. “Bigfoot’s holistic approach looks at the entire treatment ecosystem to support both clinicians and patients to be successful.”

The patient-facing component of the Bigfoot Unity Program is the recently FDA-cleared Bigfoot Unity System with first-of-its-kind smart pen caps and integration with Abbott’s FreeStyle® Libre 2 iCGM sensor. The system is the first and only solution to translate continuously monitored glucose data into on-demand insulin dose recommendations based on clinician’s instructions and displayed right on the pen-cap screen for ease of use.

For clinicians, the innovative approach of the Bigfoot Unity Program is centered around the Bigfoot Clinic Hub™, a secure, cloud-based platform. Data from their patients using the Bigfoot Unity System and a FreeStyle Libre 2 sensor is passively captured and uploaded to the Clinic Hub from the System’s smart pen caps whenever WiFi or cellular signal is present providing on-demand access.

The Bigfoot Clinic Hub makes it possible for providers to make informed, timely therapy adjustments and address potential issues between office visits — before they become critical. Patient reports with integrated glucose and insulin data help clinicians identify patterns and gain visibility to patient adherence to their prescribed therapy. Through the hub, clinics can track their Bigfoot Unity patient population, easily sorting as needed, for example by patients who are more frequently experiencing low or high glucose values.

It’s this interaction with passively captured patient data that allows the Bigfoot Unity Program to support an integral component of telemedicine — Remote Physiologic Monitoring (RPM). “This innovative approach redefines the traditional treatment cycle, allowing clinicians like me to effectively scale therapies to a broad patient population and have the patient and clinic tools to realize reimbursement for delivering proactive, remote care,” said Grunberger.

Bigfoot Biomedical introduces a very different commercial model by entering into partnerships with contracted endocrinology practices and diabetes clinics. The program is offered as a bundle of devices, supplies and services and delivered as a convenient 30-day subscription to eliminate any upfront costs. The Bigfoot Unity Program is eligible for insurance coverage and generally should be covered by insurance although copays will vary. The Bigfoot Unity Program is supported by a dedicated team of Bigfoot specialists to help clinicians integrate its tools into their existing workflows. Bigfoot Certified Diabetes Care and Education Specialists onboard and train patients through a 1:1 platform.

“Advances in technology are moving at a rapid pace, necessitating a radical change in diabetes care,” said Brewer. “It’s long overdue, especially for those who rely on multiple daily injections of insulin and their clinicians.”

The Bigfoot Unity Program is now available in California, Texas, Florida, Pennsylvania, Ohio, New York, New Jersey, Massachusetts, and other New England states. Availability will expand to other markets throughout 2021 and 2022.

About Bigfoot Biomedical, Inc.

Bigfoot Biomedical was founded by a team of people with personal connections to Type 1 and Type 2 diabetes. We seek to change the paradigm of care for diabetes. Bigfoot is an unconventional company taking an unconventional approach. Unlike others, we’re looking at insulin therapy holistically and utilizing services, support, and novel business models. We’re partnering with health care providers to deliver simple, connected, and comprehensive solutions for the large number of people who have been overlooked by diabetes innovation. Learn more at www.bigfootbiomedical.com. Follow us on Twitter @BigfootBiomed, Instagram and Facebook.

Important Safety Information for the Bigfoot Unity Diabetes Management System

The Bigfoot Unity System is indicated for management of diabetes in persons 12 years and older. Bigfoot Unity provides glucose monitoring data via the Abbott FreeStyle Libre 2 Flash Glucose Monitoring sensor. The system incorporates real-time alarm capabilities and is designed to replace blood glucose testing for diabetes treatment decisions, unless otherwise indicated. The device is intended to provide insulin dose information using the available glucose data to assist persons with diabetes mellitus who use disposable pen-injectors for the self-injection of insulin in implementing health care provider recommended insulin dose regimens. The system must not be used with automated insulin dosing (AID) systems, including closed loop and insulin suspend systems.

The Bigfoot Unity System requires a prescription. A health care provider must supply appropriate settings for the device based on user specific criteria. It is not intended to be used by individuals who dose insulin in 1/2 unit increments, take multiple daily doses of long-acting insulin or take high doses of vitamin C (more than 500 mg per day).

The system provides dose recommendations; however, the final decision on when and how to dose is up to the individual user. Failure to use the system according to the instructions for use may result in missing a severe low blood glucose or high blood glucose event and/or making a treatment decision that may result in injury.

For complete details of the system and its components, including warnings, contraindications, and precautions, please consult the Bigfoot Unity User Guide.

The circular shape of the sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott and used with permission.

Contacts

Red Maxwell

press@bigfootbiomedical.com